Location:  

Canine Country Club & Wellness Center

Pay:

$15.00 - $18.00 per hour 

Job type:

  • Full-time 

Schedule:

  • 10 hour shift 
  • Monday to Friday 
  • Weekend availability 
  • Holidays 
  • Other 

Benefits:

  • Paid vacation  
  • Health insurance 
  • Dental insurance 
  • Vision insurance 
  • Simple IRA 
  • Employee discount 
  • Professional development training 
  • Online educational development programs 
  • Uniform benefits 

Education: 

  • High school or equivalent (Required) 

 
Position Summary: 

Canine Country Club and Wellness Center is a boarding, grooming and wellness center. We are looking for a rockstar Receptionist. Because you are the first and last contact for our clients, you are the key to creating lasting impressions. You must have a passion for people and their pets. We expect extraordinary client service and communication, outstanding computer abilities, accurate financial skills, and a consistently positive attitude. 

Responsibilities: 

  • Greet clients and pets by name with enthusiasm 
  • Answer phones promptly and professionally; screen and route calls 
  • Be proficient in using our veterinary practice-management software 
  • Receive and transmit emails, and social media direct messages 
  • Take and deliver accurate messages promptly to appropriate staff 
  • Note in medical records the details discussed during client conversations including the date, time, key points of the discussion and any action required 
  • Coordinate with doctors and technical staff for complete medical care 
  • Discuss services provided and answer client questions thoroughly 
  • Schedule appointments according to guidelines 
  • Handling payments and end of day finances 
  • Maintain cleanliness of client and reception areas 
  • Discuss and have clients sign intake paperwork 
  • Coordinate logistics between our Ranch Retreat and our Dallas facility regarding guest care and reservations 

Qualifications: 

  • Ability and willingness to assist staff 
  • Ability to prioritize and multitask 
  • Excellent written and verbal communication skills 
  • Strong attention to detail 
  • Strong phone skills 
  • Strong computer skills 
  • Ability to problem solve on the spot 
  • Preferred experience in veterinary reservation software 

Apply Now